There are a lot of IT vendors offering services. The most important characteristic of a good vendor is probably their fit to your needs.

We are purposely a small company. We consider our size to be one of the key advantages to working with us. This is contrary to many people's thoughts, but we are not trying to staff large company systems.

We design and build systems, not staff them.

We have built small, simple systems to large, complex ones. They include solutions that service over 20,000 company agents with 40 million documents. All were completed by teams of less than 10 people.

Because we are a small organization, all of the people working with us are intimate with the business. Our individual success is linked to the success of our company.

• Failure costs us personally & financially
• The same people complete the jobs they sell
• Success or failure reflects on us personally

As a customer, you get the benefit of a development team with broad experience that is determined to make you successful. A failure to succeed is likely as detrimental to us as it is to you.

Before ICAL, we worked for larger companies. We found that most projects work better with smaller teams. Many large projects even get completed by a small group within a larger project team.

As an ICAL customer you get an experienced, professional team that

• develops solutions, not components
• focuses on business first, not technology
• has a broad knowledge base
• works efficiently
• is responsive to customers
• innovates as a necessity
• produces the solutions it sells

A good ICAL customer is just about any organization that needs solutions for process or technology problems. We have never focused on a particular business or problem. By staying diverse, we rarely go into a situation with a single solution in mind. Conversely, if you already had the solution, you wouldn't be looking for us.

If you have gaps in your company systems (contact us).